Get a quote for your mascot
Tell us about the character and how it will be used. You will get a firm price, a lead time and a construction recommendation — normally within 12 working hours.
FAQ
Frequently asked questions
The questions we answer several times a week. If yours is not here, send it — we answer every message from our own sales desk.
What is your minimum order quantity?
One piece. We build single custom characters routinely — it is most of our order book. Per-unit pricing improves noticeably from six pieces and again from twenty, but there is no minimum that stops you ordering one.
How much does a custom mascot costume cost?
Most single custom characters fall between USD 400 and USD 1,200 ex-works, depending on size, construction, fur quality, the number of separate garments and whether the design needs unusual structure. Inflatable builds and large character sets sit above that. We quote a firm price from artwork rather than a range, usually within 12 working hours.
How long does production take?
22 to 30 days from artwork approval for a standard single character, 14 to 18 days for a rush order subject to capacity, and 30 to 40 days for a set of three to six. Repeat orders from archived patterns run 12 to 18 days. Shipping is on top: 3-7 days by express courier, 25-45 days by sea.
Can you work from a rough sketch instead of finished artwork?
Yes. A hand drawing, a photo of an old costume or even a clear written description is enough for us to quote and to produce a digital proof. Our designers redraw the character properly as part of the process; you approve that drawing before anything is built.
Will you send me photos before it ships?
Yes, twice as standard. You approve a digital proof before we cut anything, and photographs of the sculpted foam head from five angles before the fur goes on. Before packing we film a walk test with a member of our team wearing the costume, and send you that video.
How do I size the costume for my performer?
Send us the performer's height, chest measurement and shoe size. If the costume will be shared — a school or a rental fleet — tell us the height range instead and we will build an adjustable harness and leg length, typically covering 155 cm to 185 cm.